Returns and Exchanges


How Do I Swap Out My Holster Shell?


ShapeShift Return and Exchange

Due to the advanced nature of the ShapeShift Modular Holster System, the ShapeShift holster shells are not covered by this offer. For additional information, please visit our ShapeShift FAQ


How Do I Exchange Or Return My Alien Gear Holster?

If you’d like to exchange or return your Alien Gear Holster, please click the link below, print and include this form along with the complete holster you would like a return or exchange for.


Click the link below to return or exchange your Alien Gear Holster:

Click here for printable product exchange form

Click here for printable product return form

Click here for printable warranty replacement form


Mail to the following address:

Alien Gear Holsters
4301 W Riverbend Ave.
Post Falls, ID 83854

For anything outside of 30 days of purchase, please contact customer service at (208) 215-2046, Monday - Friday 5am - 8pm PST, Saturday - Sunday 9:30am - 6pm PST, or by using our contact form.

Please be aware we do not refund shipping and handling.