E-commerce Manager
E-commerce Manager APPLY NOW
Position Overview:
We are looking for an experienced and innovative E-commerce Manager to oversee the development, maintenance, and optimization of our Shopify store. The ideal candidate will possess a strong understanding of Shopify’s platform, including theme customization, app integrations, content management and creation and analytics. This role requires both a creative and technical mindset to ensure the eCommerce site offers a seamless shopping experience, aligns with the company’s brand, and drives revenue growth. This role will collaborate with our marketing, design, development and customer service teams and play a vital role in driving conversions and customer engagement.
Key Responsibilities:
- Proficiency in Shopify, leveraging its features to optimize and update the website efficiently.
- Oversee daily operations of the Shopify store, ensuring uptime, functionality, and optimal performance.
- Manage and update product listings, collections, pricing, and promotional offers.
- Customize Shopify themes to match the brand's visual identity and improve the user experience.
- Collaborate with designers and developers to implement new features, pages, or layouts.
- Continuously optimize the store for improved conversion rates, customer engagement, and retention.
- Analyze Shopify analytics and other performance metrics to identify growth opportunities.
- Implement A/B tests and data-driven improvements to the Shopify store.
- Work with marketing teams to align the website with campaigns, promotions, and branding strategies.
- Monitor and improve the customer journey by addressing pain points in the shopping process.
- Ensure seamless checkout functionality and troubleshoot any issues.
- Manage and maintain website content, ensuring all information is accurate, up-to-date, and aligned with brand guidelines.
- Develop and implement a content calendar for product descriptions, blog posts, landing pages, and promotional content.
- Collaborate with the design and development teams to ensure the website’s visual and functional elements enhance the user experience.
- Optimize website content for SEO, working closely with the SEO Manager to improve organic search performance.
- Ensure mobile responsiveness and accessibility of all website content.
- Coordinate with the Paid Advertising Manager to align landing pages with paid campaigns.
- Manage product launches by uploading images, descriptions, and other relevant content.
- Stay updated on industry trends, competitor strategies, and emerging content technologies.
Qualifications:
- 3+ years of experience in Shopify website management, preferably in eCommerce.
- Strong writing, editing, and proofreading skills.
- Excellent organizational and project management skills.
- Ability to work collaboratively within a cross-functional team.
- Experience with A/B testing and conversion rate optimization (CRO) is a plus.
Perks & Benefits:
- Competitive salary within the $68,000 - $75,000 range.
- Opportunities for career growth and skill development.
- Supportive and collaborative team environment.
- Health benefits, paid time off, and in-office perks.