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Displaying reviews 1-6 (of 6)
- Sent with holster on other side and magazines reversed Review by Snake
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Quality Price Value Alien Gear Holsters responded:
Snake, Thank you so much for this review! We have forwarded your order information to our Customer Service team and they will reach out to you ASAP to get your holster oriented properly. Please let us know if there is anything else we can help you with!
(Posted on 1/13/2021) - Excellent Quality & Customer Service Review by HDO
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Quality Price Value - Not for big guns Review by Jason
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Quality Price Value
Also, the belt clips are difficult to clip onto the 2 standard belt I have. All in all, a pretty disappointing experience. (Posted on 11/4/2020) - Awesome Holster Review by Terry555
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Quality Price Value - Get Your Retention Correct Before Using Review by OTTO
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Quality Price Value
It took 28 days from ordering it until delivery, probably due it being ordered at Christmas time and having a great sale price with free shipping. Even so, it was worth the wait.
Note to Alien Gear: Please add an "in Production" order status on your web site. The "order confirmed" status gives me no idea when the shipment is arriving. Around here I need all the delivery date information I can get to stay one step ahead of the porch pirates. (Posted on 2/4/2020) - Needs Work Review by C. Pratt
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Quality Price Value
The holster it's self was not bad when I first got it in September, it seemed reasonably well built, but I should have known something was up when I first pulled it out of the box and everything was installed literally backwards. I don't mean for a right handed shooter that things were on the left, but quite literally the magazines carries and holster were somehow put in backwards so the butt end of the gun would be facing my back instead of my front. This in of it's self wasn't a big deal, I fixed the issued by doing what should have been done in the factory and it seemed okay. I have worn it on and off now for a month and there have been subsequent issues.
First, on the back of the holster part of the rig there is some neoprene that really doesn't do much for the type of holster it is, but I suppose it's better to have it then not, except that it is now starting to peel off in certain places. Since this holster doesn't go directly on my skin I'm not concerned with it so much, but still a problem.
Another problem I have is apparently with Aliengear's complete aversion to blue Loctite. I have had a total of 3 screws fall out of the holster on me now, to the point where today when I was looking at it and realized that it was a serious problem. I perhaps, should have anticipated this problem from other holsters I had bought from Aliengear, but for some reason I just assumed that since there is very little adjustment necessary for something like a shoulder holster with additional retention of a backstrap on the back of the firearm they would have put some blue Loctite on the screws. I was obviously wrong in this assumption.
I reached out to Aliengear to try and discuss this issue, explaining how the complete holster system when I received it was put together incorrectly, and, also asking about the screws. I was in no way asking for more screws as a replacement, or in any other way telling them of a concern that I had about a product that holds a firearm.
The response I got, was a very foolish explanation of what blue Loctite was, and why I should use it. I wished to respond to the ticket, explaining I know what blue Loctite is, and, perhaps to ask the question on why screws are randomly falling out, if they would like to answer or at least acknowledge that the holster came improperly set up, and perhaps for $156.92 shipped, they could put a small tube of Loctite in the bag it comes, perhaps pre-apply Loctite to the screws, or at very least send an informational saying that Loctite needs to be applied because they can't be assed to do it themselves. They also politely informed me that I can in the future purchase additional screws from them for $4.88 + $2.11 for shipping. I assume that this means that no matter what, screws will continue to fall out and this is a problem I should expect to run into in the future, either that or they were trying to make it some point about how they were helping me out by shipping me out a new pack of screws. Does not bode well for the person who just wants there product to work without checking on screws every day, I certainly don't want my Sig to drop out in the middle of Walmart, but apparently that's a possibility with this holster if I don't do daily maintenance to it. But the ticket was locked, and that wasn't an option anymore.
I can say that I have bought products from Aliengear before, and I genuinely enjoy them, but, I will no longer purchase products from them and will instead go find the holsters I need elsewhere. I will be exceptionally surprised if this review ever see's the light of day, as generally I find that companies like to nitpick the reviews that get seen. (Posted on 10/18/2019)Alien Gear Holsters responded:
Hey C. Pratt, we do deeply apologize as it sounds like there was some miscommunication between us because although we do recommend putting a thread-locker on your holster's screws, we understand that it is extremely frustrating if you were to lose a screw in which we would gladly work with you to get your holster back up and running. We want to make sure that you are taken care of from the day you purchase and every day after that so please reach out to us if you ever have an issue with your holster and we will work with you to make things right!
(Posted on 8/24/2020)
Displaying reviews 1-6 (of 6) | Back to top