Springfield Armory XD-M Elite 10mm Auto 4.5in
Please be aware that if there are any issues with the return, you may be charged a handling fee.
We’re sorry to hear that our return policy left you dissatisfied.
At this time, the only fee associated with a standard return is the $10 return fee, which covers the prepaid shipping label used to send the product back to us.
That is separate from a handling fee. As long as the returned product is received in the condition required under our return policy, there is no additional handling fee assessed.
We understand that no one enjoys paying a return shipping fee, but the $10 charge is simply to cover the cost of getting the product back to us and is part of our established return process.
We appreciate your feedback and the opportunity to clarify the difference.
Very comfortable but I can’t figure out how/where to position it where it won’t print. So far I have nothing. 6’1”, 225 with a slight gut. I’ve tried high position, low position, multiple clock o hours and nothing works
We’re glad to hear that you find the Low-Pro Belly Band comfortable, and we appreciate you taking the time to share your experience.
With any concealed-carry setup worn underneath clothing, some degree of printing can occur depending on body type, firearm size, clothing, and carry position. Unfortunately, there is not one position that will completely eliminate printing for every Customer.
If the Low-Pro Belly Band is not working the way you need it to, you are welcome to begin a return through our online return portal here: https://alien-gear-holsters.loopreturns.com/#/
To get started, enter your Alien Gear order number and the shipping ZIP code associated with the order, then follow the prompts to complete the return request.
We appreciate the feedback.
Poor design
We’re sorry to hear that the Low-Pro Belly Band did not meet your expectations.
Comfort and fit can vary depending on body type, carry position, and firearm setup, and in some cases a small adjustment in positioning can make a noticeable difference.
If there is something specific about the design or fit that is not working for you, our Customer Service Team would be happy to review the setup with you and see whether there is anything we can do to help.
If you decide the Low-Pro Belly Band is simply not the right fit for you, you are also welcome to begin a return through our online return portal here: https://alien-gear-holsters.loopreturns.com/#/
To get started, enter your Alien Gear order number and the shipping ZIP code associated with the order, then follow the prompts to complete the return request.
We appreciate the feedback.
Im still getting used to the fit of the gun and adjustments wish I could get a better positive click. I think I will get used to it and like it more as I run it.
We appreciate the feedback and are glad to hear you’re getting more comfortable with the Cloak Tuck 3.5.
A pronounced “click” is not required for proper retention and can vary depending on the firearm and holster design. The important thing is that the firearm is held securely and does not come out of the holster unless intentionally drawn.
The Cloak Tuck 3.5 allows you to adjust the retention to your preference, so we recommend making small adjustments until you find the level of resistance that feels right for you.
Once you have the retention set where you want it, we also recommend applying a very small amount of medium-strength removable blue threadlocker, such as Loctite 242 or 243, to the hardware and allowing it to cure according to the manufacturer’s directions. Periodically checking the hardware will also help keep everything properly secured.
Thank you again for the feedback!
I wish the belt had an extension for it - would like it - sits too high on one side? Do they make an extension for it?
I ordered an additional shell for my cloak iwb, great service, love the products and how user friendly they are, as well as tuff and comfortable. Great product by an outstanding company.
This is a perfect fit. Super light and very comfortable. My wife loves it. Love both holsters we have.
This is my second Photon which says basically everything you need to know about this holster. I like to call it my inspector gadget holster because of the multitude of configurations. I recently bought a QDS with a Photon adapter and I can't be more pleased. Going to an outdoor range with multiple pistols is now a breeze to switch out.
I just got mine, fits my hi-power great. It doesn't have retention on my model, didnt expect it would, none of my hi-power holsters from alien gear do. That being said the tight fit is strong enough to where It won't fall out. Not sure how I like the rigidity of the system but the swivel system seems to not present any issues. If I can edit this I will update after.i take it on my next hunt. With out the leg part the holster sits on my waist real nice slightly lower than my other holster making this my new choice for OWB carry as well. Only reason I give 4 and not 5 is the lack of retention mechanisms.
We appreciate the feedback and are glad to hear the Cloak Swivel Drop Leg Holster is fitting your Hi-Power well overall.
The holster you purchased is a Level I retention holster, which means it does not include an active Level II or higher retention mechanism. That is how this model is designed and advertised.
We’re sorry that the lack of an active retention mechanism was not quite what you were hoping for. The retention on this setup is adjusted through the holster hardware, so we recommend making small adjustments until you reach the level of resistance that feels secure and comfortable for your firearm.
Once you have the retention set where you want it, we also recommend applying a very small amount of medium-strength removable blue threadlocker, such as Loctite 242 or 243, to the hardware and allowing it to cure according to the manufacturer’s directions. Periodically checking the hardware will also help keep everything properly secured.
Thank you again for the detailed feedback and for choosing Alien Gear Holsters!
All around a great product! Built very well, allows your body to move freely without the sidearm bouncing all over the place. I’ve definitely been referring it to my co-workers.
Im not sure if it was just my package or if its the way they are but for the price it could have at least came with assembly instructions for it being "4 holsters" in one and the price of it is expected it to work a little better and in my case where I was looking for a holster for a S&W M&P M2.0 with a 4 1/2 inch barrel with an optic (they dont offer optic cut for a S&W 2.0) i had to modify it for my barrel to stick out of the holster even though "its model specific" and trim it to get the pistol to even remotely fit. This holster was supposed to replace my Amazon EDC holster that only cost $25 and ive found myself taking my Amazon special more than this high dollar one.
We’re sorry to hear that the ShapeShift Core Carry Pack did not meet your expectations.
The ShapeShift configuration for the Smith & Wesson M&P 2.0 has not been advertised as optic-compatible. If an optic-compatible option is available for a particular firearm configuration, that information is shown as part of the product selection before checkout.
Assembly instructions are also provided with the product by way of the QR-code instruction card included in the package. The user guide is additionally available on the product page for reference at any time under USER GUIDE.
We do not recommend modifying or trimming the holster shell. Unfortunately, once the shell has been altered, the Core Carry Pack is no longer eligible for a standard return or refund.
We apologize for the inconvenience and appreciate the feedback.
Order chest holster for wife and I and the fit works. Have only used a couple of times but making more use as the hunting season begins. Using it under bino harness.
Let’s just start off by saying i love this holster. I’ve tried 3 other brands until settling on this one. This is the most comfortable and concealable. I don’t think i can ever go back to a regular holster. I use it for my shield plus and just change the shell if i want to carry another firearm